FAQs

Have A Question About MyIndigoCard? Our Team Of Experts Is Here To Assist You.

The Myindigocard Frequently Asked Questions page has all the answers for your most pressing inquiries!

What is the customer service number for Indigo credit card?

We encourage you to contact 1-888-260-4532 immediately in case your card is lost or stolen.

How can I check the status of MyIndigoCard?

Contact customer service at (866) 946-9545 to find out the status of your Indigo Credit Card application. Press the pound key each time the automated system asks for your account number until it asks for “1” to connect you with a customer service representative.

How do I order a new Indigo card?

Call (888) 260-4532 as soon as possible if you lose your Indigo Credit Card. The company will replace your card for you immediately.

Is the Indigo card legit?

There is no security deposit required for people with bad credit to obtain the Indigo Credit Card, which offers a credit limit of $300+ with no credit check required. If you have damaged credit and need a credit card for emergencies, the Indigo Card is worth paying the $0 – $99 annual fee.

How can I change my Indigo credit card due date?

The number on the back of your card can be called to change your due date.

You’re applying for a credit card, but how do you know if you’re approved?

You can view credit cards on the bank’s official website by clicking the ‘Credit Cards’ tab at the top of the page. Click on ‘To know your application status on the right-hand side of the page. On the following page, you will see ‘Track your online application status’ Click on ‘Proceed’ to go to the list of applications.

How quickly does Indigo process payments?

If you pay by credit card online or by phone, your payment will post within 1-3 business days. Alternatively, payments sent by mail are known to take a few extra days to post.

How long does it take to get the MyIndigoCard?

Normally, the Indigo Credit Card takes about two weeks from the time you submit your application until it arrives in the mail. If you do not receive the Indigo Credit Card after being approved within 21 days, contact customer service at (888) 260-4532.

Can you withdraw money from the Indigo card?

Your Indigo Mastercard can be used for cash advances at many financial institutions, subject to credit approval. … After you’ve been approved, you can ask for a personal identification number (PIN) to be mailed to you. Your PIN allows you to access cash at many ATMs securely.

How do I know MyIndigoCard account number?

Located on the back of your member card is your 12-digit plum rewards member number. You can also find your member number on your account page if you registered online. By downloading the Indigo mobile app, you can instantly access your digital card, check your points balance, and receive personalized offers and recommendations.

Is a prequalification considered an application?

Inquiries and prequalification requests become applications. Consumers should be informed about loan terms after they inquire and prequalify.

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